{"id":20126,"date":"2026-09-15T14:47:02","date_gmt":"2026-09-15T18:47:02","guid":{"rendered":"https:\/\/capitalhabitation.ca\/?page_id=20126"},"modified":"2026-09-16T09:48:09","modified_gmt":"2026-09-16T13:48:09","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/capitalhabitation.ca\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<style>\n.wp-block-table{margin:0 0 1.75em;overflow-x:auto}\n.wp-block-table table{width:100%;border-collapse:collapse;border:1px solid #d4d8de;font-size:.95em}\n.wp-block-table th,.wp-block-table td{border:1px solid #d4d8de;padding:10px 14px;text-align:left;vertical-align:top;line-height:1.5}\n.wp-block-table thead th{background-color:#f4f6f8;font-weight:600}\n.wp-block-table tbody tr:nth-child(even) td{background-color:#fafbfc}\n<\/style>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Last updated: 16 September, 2026<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At Capital Habitation Inc., we place great importance on protecting your privacy. This privacy policy (the &#8220;Policy&#8221;) explains what information we collect, why we use it, with whom we share it, and what your rights are when you visit our website capitalhabitation.ca (the &#8220;Site&#8221;) or interact with us.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this Policy, the terms &#8220;we&#8221;, &#8220;our&#8221; or &#8220;us&#8221; refer to Capital Habitation Inc.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We emphasize our firm commitment: your data is handled with the utmost care, and we do not sell your personal information to third parties.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please read this Policy carefully to understand how your information is collected, used and protected. By using our Site or interacting with us, you accept the processing of your personal data as described herein.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Collection and use of your personal information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To help you better understand how your data is collected and used, this Policy is divided into several sections explaining key situations in which your data may be shared and how we handle it:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Discover Capital Habitation Inc.<\/li>\n\n\n\n<li>Contact Capital Habitation Inc. customer service<\/li>\n\n\n\n<li>Request an appointment with Capital Habitation Inc.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">1. Discover Capital Habitation Inc.<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Data collected while you browse our Site<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When you visit our Site, we automatically collect certain information using technologies like cookies. This data includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your IP address.<\/li>\n\n\n\n<li>Your Internet service provider.<\/li>\n\n\n\n<li>The type of device used to access our Site.<\/li>\n\n\n\n<li>Browser information.<\/li>\n\n\n\n<li>The page that led you to our Site.<\/li>\n\n\n\n<li>Your activity on our Site (pages and sections viewed).<\/li>\n\n\n\n<li>Your operating system.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Why:<\/strong> This information helps us understand how our Site is used. This allows us to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Improve and enhance its functionalities.<\/li>\n\n\n\n<li>Adjust it to better meet your expectations.<\/li>\n\n\n\n<li>Ensure secure and smooth navigation.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong> Information obtained through cookies does not directly identify you. You have the option to refuse the use of cookies via your browser settings or a pop-up on our Site. However, refusal may limit access to certain features. For more information, consult our <a href=\"https:\/\/capitalhabitation.ca\/en\/cookie-policy\/\">Cookie Policy<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Data collected when you contact us<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When you contact us, for example via a form on our Site, an email, or our social media accounts, we collect the information you voluntarily provide, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your first and last name.<\/li>\n\n\n\n<li>Your email address.<\/li>\n\n\n\n<li>Your phone number.<\/li>\n\n\n\n<li>Your address.<\/li>\n\n\n\n<li>Any other information shared during our communications.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Why:<\/strong> This data allows us to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Identify you quickly.<\/li>\n\n\n\n<li>Respond effectively to your questions or requests.<\/li>\n\n\n\n<li>Improve the quality of our service and communications.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Contact Capital Habitation Inc. customer service<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When you contact us for support or questions, we collect the necessary information to address your request. This data includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your first and last name.<\/li>\n\n\n\n<li>Your email address.<\/li>\n\n\n\n<li>Specific details regarding your inquiry or issue.<\/li>\n\n\n\n<li>Any relevant data related to past interactions or transactions with us.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Why:<\/strong> This information allows us to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Identify you quickly and access relevant information for your request.<\/li>\n\n\n\n<li>Process and resolve your inquiries effectively.<\/li>\n\n\n\n<li>Improve our services by analyzing recurring issues.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Request an appointment with Capital Habitation Inc.<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When you contact us to schedule an appointment, we collect the necessary information to process your request. This data includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your first and last name.<\/li>\n\n\n\n<li>Your email address.<\/li>\n\n\n\n<li>Your phone number.<\/li>\n\n\n\n<li>Your address.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Why:<\/strong> This information allows us to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Uniquely identify you to efficiently schedule your appointment.<\/li>\n\n\n\n<li>Confirm, modify, or cancel an appointment at your request.<\/li>\n\n\n\n<li>Communicate with you before or after the appointment to obtain or provide additional information.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Please note:<\/strong> If you decline to provide the requested information, we may not be able to process your request. Your data is used solely in connection with your request and is shared only with the providers required to fulfill it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Use of your data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In addition to the purposes mentioned above, we collect and use your personal information generally for the following purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Site optimization:<\/strong> improve our Site by adding new features, conducting research, and maintaining its current performance.<\/li>\n\n\n\n<li><strong>Customer service:<\/strong> provide impeccable customer service.<\/li>\n\n\n\n<li><strong>Analysis:<\/strong> develop statistics to guide our business strategies.<\/li>\n\n\n\n<li><strong>Communication:<\/strong> contact you for marketing, advertising, or account management purposes.<\/li>\n\n\n\n<li><strong>Compliance:<\/strong> ensure we fulfill our contractual and legal obligations to you.<\/li>\n\n\n\n<li><strong>Updates:<\/strong> keep our records up to date.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Sharing your data: with whom and why<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We want to reassure you: your personal information is never sold. It is only shared in accordance with the terms of this Policy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By accepting this Policy, you understand that we may share your data with:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Third-party providers:<\/strong> as part of our operations, some services require us to share your data with third parties. This may include our marketing agency or technology providers. These providers collect, use, and disclose your information only to the extent necessary to perform the services they offer us, such as hosting our Site through GoDaddy. You will find further down in this Policy the list of IT providers with whom we collaborate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Please note<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In general, the providers we work with will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, some third-party service providers have their own privacy policies regarding the information we must provide to them when using their services. For these providers, we recommend carefully reading their privacy policies to understand how they will handle your collected personal information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please note that some of these providers are located outside Quebec, and your data may therefore be transferred abroad.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once you leave our Site or are redirected to a third-party website or application, you are no longer governed by this Policy.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead>\n<tr><th>Provider<\/th><th>Services<\/th><th>Location<\/th><th>Privacy policy<\/th><\/tr>\n<\/thead><tbody>\n<tr><td>GoDaddy<\/td><td>Web hosting<\/td><td>United States<\/td><td><a href=\"https:\/\/www.godaddy.com\/en-ca\/legal\/agreements\/privacy-policy\" target=\"_blank\" rel=\"noopener nofollow\">View<\/a><\/td><\/tr>\n<tr><td>Monday<\/td><td>Data management<\/td><td>Israel<\/td><td><a href=\"https:\/\/monday.com\/l\/privacy\/privacy-policy\/\" target=\"_blank\" rel=\"noopener nofollow\">View<\/a><\/td><\/tr>\n<tr><td>Facebook<\/td><td>Advertising analytics<\/td><td>United States<\/td><td><a href=\"https:\/\/www.facebook.com\/privacy\/explanation\" target=\"_blank\" rel=\"noopener nofollow\">View<\/a><\/td><\/tr>\n<tr><td>Google<\/td><td>Data analysis and advertising<\/td><td>United States<\/td><td><a href=\"https:\/\/policies.google.com\/privacy?hl=en\" target=\"_blank\" rel=\"noopener nofollow\">View<\/a> \u2014 <a href=\"https:\/\/tools.google.com\/dlpage\/gaoptout?hl=en\" target=\"_blank\" rel=\"noopener nofollow\">prevent data collection by Google Analytics<\/a> \u2014 <a href=\"https:\/\/adssettings.google.com\/\" target=\"_blank\" rel=\"noopener nofollow\">personalize Google ads<\/a><\/td><\/tr>\n<tr><td>Rank Math<\/td><td>SEO analysis<\/td><td>India<\/td><td><a href=\"https:\/\/rankmath.com\/usage-tracking\/\" target=\"_blank\" rel=\"noopener nofollow\">View<\/a><\/td><\/tr>\n<tr><td>WordPress<\/td><td>Content management system<\/td><td>Canada<\/td><td><a href=\"https:\/\/wordpress.org\/about\/privacy\/\" target=\"_blank\" rel=\"noopener nofollow\">View<\/a><\/td><\/tr>\n<\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Parties with whom data may be legally required to be shared<\/strong> (for compliance with the law or any legal process, to protect our rights or property, or to ensure the security of our Site, our users and their data).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Parties involved in a financial transaction<\/strong> resulting from a change of control, merger, liquidation, or other transaction involving us.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Your rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Privacy laws grant you certain rights regarding your information. Depending on the applicable laws and subject to specific exceptions and requirements, you may have the following rights:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Access your data:<\/strong> you can request access to verify your personal data. However, we reserve the right to ask for additional information to confirm your identity;<\/li>\n\n\n\n<li><strong>Modify or rectify your data:<\/strong> you can request corrections or modifications to your personal data;<\/li>\n\n\n\n<li><strong>Receive your data in a usable format:<\/strong> you can request your data in an accessible format;<\/li>\n\n\n\n<li><strong>Withdraw consent:<\/strong> you can withdraw your consent to the processing of your data at any time;<\/li>\n\n\n\n<li><strong>File a complaint:<\/strong> if you believe we are processing your data in violation of applicable data protection laws, you can lodge a complaint with the relevant authority.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Accessing and managing your data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you wish to review, modify, or delete your personal data, please send your request using the contact information provided at the end of this Policy. To process your request effectively, please provide sufficient details to help us identify you.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Data storage location<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The data we collect is stored on the servers of GoDaddy, located in the United States.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Data retention period<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We retain your data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once this period expires, or if you withdraw your consent, your data will be deleted. Upon request, we can confirm this deletion.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Security measures<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We implement security measures to protect your personal data against loss, unauthorized access, or any unlawful processing. Our Site uses the following security measures:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>SSL certificate<\/li>\n\n\n\n<li>Two-factor authentication<\/li>\n\n\n\n<li>Disabled comments<\/li>\n\n\n\n<li>Google reCAPTCHA<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you have questions about the security of your data, please contact us using the information provided at the end of this Policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Age of consent<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We do not knowingly collect information from individuals under the age of 14. If a parent or guardian discovers that a minor under 14 has provided us with data without parental authorization, they are asked to contact us. If we become aware of such data being collected without proper consent, it will be deleted immediately.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Quebec Access to Information Commission (CAI)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If our response to a data request is unsatisfactory, you have the right to contact the Commission d\u2019acc\u00e8s \u00e0 l\u2019information du Qu\u00e9bec. This entity oversees data handling practices in Quebec.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contact information:<br>\nBureau 900, 2045, rue Stanley, Montr\u00e9al (Qu\u00e9bec) H3A 2V4<br>\nPhone: 514 873-4196 | Toll-free: 1 888 528-7741<br>\nFax: 514 844-6170<br>\n<a href=\"mailto:cai.communications@cai.gouv.qc.ca\">cai.communications@cai.gouv.qc.ca<\/a><br>\n<a href=\"https:\/\/www.cai.gouv.qc.ca\" target=\"_blank\" rel=\"noopener nofollow\">www.cai.gouv.qc.ca<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Policy updates<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may modify this Privacy Policy periodically. We encourage you to review it regularly. Any updates will take effect as soon as they are published on our Site. If significant changes are made, we will notify you here so you understand what information we collect, how we use it, and under what circumstances we disclose it, if applicable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contact us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For any questions, to access, modify, or delete your data, or to obtain further information, you can contact us using the following details:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Guillaume Loiselle<br>\nCapital Habitation Inc.<br>\nPersonal Information Protection Officer<br>\n330, Saint-Georges Street<br>\nSaint-J\u00e9r\u00f4me (Qu\u00e9bec) J7Z 5A5<br>\n<a href=\"tel:+14387955464\">(438) 795-5464<\/a><br>\n<a href=\"mailto:gloiselle@capitalhabitation.ca\">gloiselle@capitalhabitation.ca<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: 16 September, 2026 At Capital Habitation Inc., we place great importance on protecting your privacy. This privacy policy (the &#8220;Policy&#8221;) explains what information we collect, why we use it, with whom we share it, and what your rights are when you visit our website capitalhabitation.ca (the &#8220;Site&#8221;) or interact with us. In this [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20126","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/capitalhabitation.ca\/en\/wp-json\/wp\/v2\/pages\/20126","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/capitalhabitation.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/capitalhabitation.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/capitalhabitation.ca\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/capitalhabitation.ca\/en\/wp-json\/wp\/v2\/comments?post=20126"}],"version-history":[{"count":3,"href":"https:\/\/capitalhabitation.ca\/en\/wp-json\/wp\/v2\/pages\/20126\/revisions"}],"predecessor-version":[{"id":20141,"href":"https:\/\/capitalhabitation.ca\/en\/wp-json\/wp\/v2\/pages\/20126\/revisions\/20141"}],"wp:attachment":[{"href":"https:\/\/capitalhabitation.ca\/en\/wp-json\/wp\/v2\/media?parent=20126"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}